Build trust with your patients through easy to understand visualisations and transparent communication of their conditions, treatment options and risks, contemporaneously time-stamped and tracking in your clinical notes.
65% of patients are visual learners.
Take your patients on a visual journey…
Improve patient understanding by 74%
and increase case acceptance by 32%
Patients now demand to know more about their health and options, especially their preventative options. Dentists are verbal communicators, whereas 65% of patients are visual learners.
Chairsyde provides the platform to help dentists and patients communicate successfully using a dentistry portfolio of animations and visualisations that you can easily annotate to help your clients understand their diagnosis, treatment options and risks.
100+ animations and visual representations
Take your patients on a visual journey with over 100 presentations explaining their diagnosis and procedures. Annotate and explain in real time.
Use chairsyde’s animated presentations to improve patient understand of their diagnosis and the treatment options available to them whilst they at in your surgery – in just two clicks
Create the perfect potfolio
Provide a portfolio of evidence of your development and skills that will always place you in good stead.
Post consultation email
Create and send emails in seconds to patients. Send them reminders about their treatment plans, advice about how they can take care of themselves and track whether they’ve opened your email.
Every step of your consultation is timestamped, tracked and stored, including records of visuals shown to a patient, annotated images and notes.
Multi-user management and multi-practice management
Chairsyde’s patient communication platform is designed to work for associates, individual and multiple practices, making it simple to manage all of your patient communications and consultations centrally.
Easy to use dashboard
Overview and access any condition, treatment option or risk in seconds.
Improve patient education and decision
making to help mitigate litigious risk
Patient journeys are fully documented and communications tracked and
time-stamped for complete transparency between patient and dentist
What you can achieve with Chairsyde
How Chairsyde works
Open your browser
Open your browser and login to Chairsyde.
Chairsyde can be used on any device, mirrored on your TV or simply off your desktop.
Take your patients on a visual journey with over 100 presentations explaining their diagnosis and procedures. Annotate and explain in real-time.
The entire consultation including every presentation is tracked, timestamped and stored, mitigating risk to help protect you in the future.
Within 4 clicks, send post-consultation emails of the patients diagnosis with prevention advice and treatment options. Include annotated images from the consultation.
What do I need to get started?
Chairsyde works on any browser on any device, just simply sign up and login.
Does my patient need to download an application on their phone or tablet?
No, all video calls can be made with any device, anywhere, anytime. With accessibility in mind, we have made Chairsyde extremely simple and easy to use for both clinicians and patients.
Can I use Chairsyde on my tablet?
Yes Chairsyde can be used on any device, anywhere, anytime. With accessibility in mind, we have made Chairsyde extremely simple and easy to use.
Are there additional fees?
No, there is no additional fees associated with licences.
What user data is stored and where?
Chairsyde only stores patient information captured during the booking – none of the data that is exchanged in a video call is saved or recorded.
None of the audio, video or data exchanged in a Chairsyde call is stored by Chairsyde. Specifically, Chairsyde does not store any clinical information that is exchanged in a call. All of the video, audio or shared documents in a call are transmitted peer-to-peer only, are fully encrypted and cannot be listened into by anyone except for the call participants. That data does not even reach Chairsyde servers..
Can I cancel anytime?
Yes, if you choose a monthly subscription, you will only be charged for that month and you can cancel anytime.
How can Chairsyde reduce my risk as a Dental Protection Member?
Dental Protection believe Chairsyde has the potential to reduce a dentist’s risk of receiving a claim, case, or complaint through:
o Using the animations to enhance communication with patients, helping them to understand their diagnosis and treatment options better than verbal communication alone.
o Dental Protection believe by using the animations to aid discussion with patients that they are likely to feel more informed and therefore more comfortable in making a decision and providing consent.
o Chairsyde also tracks the consultations including time and date stamped records of visuals shown to a patient, patient consent, and notes.
o Chairsyde enables dentists to email the consultation notes to patients and for them to revisit the visuals shown at the appointments. If a patient opens the email, reads the notes, or accesses the visuals again, this too is time and date stamped.
o Chairsyde also provides patients with the ability to contact their dentist directly with any questions – the ability to do this has the potential to support members in a case or claim.
It is important to note that showing the visuals provided on Chairsyde must be accompanied with the appropriate verbal communication regarding the diagnosis and treatment options.
Is Chairsyde GDPR Compliant?
We’ve made sure that Chairsyde is GDPR compliant making it a worry-free solution for Dentists across the UK.
What practice management softwares do you currently integrate with?
We’re working with the leading practice management softwares and currently have a light integration with EXact and SfD (Systems for Dentist). You need to have a practice account to integrate.
What if I am a Dental Protection member but not a Xtra practice member?
Good news! We provide all Dental Protection members a 20% discount on our Associate Pro licence. If the majority of the clinicians in your practice are also Dental Protection members, we recommend you becoming a Dental Protection Xtra practice. Contact us for more information firstname.lastname@example.org
Do I need to enter card details?
Not for the first 7 days of the free trial. To continue the free months trial for the month, card details are required but you will only be charged from month 2 onwards.
Does Chairsyde save me time?
Yes, it is much quicker for patients to understand their conditions, treatment options and risks. We have designed Chairsyde with the busy dentist in mind so it is easier, quicker and safer to communicate with patients.
What is Smart Tracking?
Chairsyde Smart Tracking is a unique contemporaneous method of tracking what content was shown to a patient, creating an audit trail for you to store in your notes.
How do I store tracking content in my practice management system?
Easy, we have a one click copy button that copies the entire tracking content for that patient. You can then simply paste this into the patient's notes. Alternatively, you will always have access to patient archives through Chairsyde.
What if i only want virtual and not animate?
What if i only want virtual and not animate?
Get started for free
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dental practices can help you improve patient education and
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