Associate
Practice
Corporate
1 month free trial
- For multiple practices >5
- Everything in "Practice"
- Bespoke team training
- Patient consultation training
- Centralised management
- Dashboard analytics
- Multiple practice admin
Pioneered by
Does my patient need to download an application on their phone or tablet?
No, all video calls can be made with any device, anywhere, anytime. With accessibility in mind, we have made Chairsyde extremely simple and easy to use for both clinicians and patients.
Who needs a license in my practice?
Anyone who will log into the system and access the dashboard will be considered a user account. We have the ability to restrict certain users to administrative roles, but these users still require licenses.
Are there additional fees?
No, there is no additional fees associated with licences.
Does data in calls between peers inside a country ever leave that country?
Chairsyde calls are peer-to-peer calls and fully encrypted. The endpoints of a Chairsyde call find the shortest connection to each other that works when setting up a call. Peer-to-peer calls of participants that are within a country will not be routed via a different country.
What user data is stored and where?
Chairsyde only stores patient information captured during the booking – none of the data that is exchanged in a video call is saved or recorded.
None of the audio, video or data exchanged in a Chairsyde call is stored by Chairsyde. Specifically, Chairsyde does not store any clinical information that is exchanged in a call. All of the video, audio or shared documents in a call are transmitted peer-to-peer only, are fully encrypted and cannot be listened into by anyone except for the call participants. That data does not even reach Chairsyde servers.
What data security does Chairsyde provide?
All communication between Chairsyde servers and Chairsyde users are encrypted and authenticated using a strong protocol (TLS 1.2), a strong key exchange (ECDHE_RSA with P-256), and a strong cipher 128-bit encryption (AES_128_GCM). This includes any signalling data.
Within a Chairsyde call, all data, video and audio that is exchanged is encrypted using DTLS-SRTP between the participants only.
How does Chairsyde compare with Skype and Zoom?
Chairsyde is much more than a video calling platform. Our consulting tools will help educate your patients, increase treatment acceptance and protect you medico-legally. We are a dedicated solution specifically for dentists, with custom features that support the workflow in Dentistry. The video call is secure and end-to-end encrypted compared to other providers.
We provide online appointment bookings, the ability to take credit card payments for online consultations, and the ability for patients to join without installing any applications.